The Cloudoffis Bulletin - End of Year Edition

As the calendar flips closer to the end of the year and the silly season sneaks up faster than ever, we want to pause and reflect on the incredible year that’s been. Above all, we want to thank the amazing Cloudoffis community for your unwavering support and enthusiasm, making our roles so fulfilling.

Initially, we planned to write all about this year’s highlights, but as we started, we realised one newsletter just couldn’t capture everything. So instead, we’ve created a short clip featuring the Cloudoffis team sharing their top moments from 2024.

Before we sign off for the year, if you missed the ‘Ask Graeme’ webinar, don’t worry! You can catch the full recording and browse through the Q&A from the session here.

Given the fantastic response to this year’s event, we’re excited to announce that plans are already underway for next year’s first ‘Ask Graeme’ webinar. You can register for the February webinar here.

Here’s to a joyful end of 2024 and an exciting year ahead.

Warm wishes
The Cloudoffis Team

Team reflections of 2024

We asked our team what they loved most about working at Cloudoffis in 2024 and their favourite feature launched this year. Here’s what they had to share!

Which feature made the biggest impact for you this year? Let us know – we’d love to hear from you!







Graeme Colley, SMSF industry expert, answers your questions

On the 4th December 2024 we hosted our first Ask Graeme Q&A webinar with SMSF industry expert Graeme Colley. Graeme fielded questions on Div296, death benefits, and many other topics. To view the recording or read the Q&A, see below.

Division 296

Q: Could you please share your thoughts on Div 296?

A: As of the most recent sitting of Parliament last week, the bill has not been included in the government's list of priority legislation, raising questions about its viability and the likelihood of it becoming law in this term of the Parliament.

On 27 November Senator Dean Smith (WA) moved a motion in the Senate to divide The Treasury Laws Amendment (Better Targeted Superannuation Concessions and Other Measures) Bill 2023 into two bills – one bill which includes only the Div 296 amendments and the second bill which will cover the ‘Other Measure’ part of the original bill. The other measures relate to increased public transparency of Australian Charities and not-for-profit organisations and amendments to the Corporations Act to provide exemptions for foreign financial services organisations to hold an AFS licence.

With the likelihood of only one more parliamentary sitting scheduled in February (4-6 and 10-13 of February) before the next Federal Election, the future of the proposed Div 296 tax remains uncertain. It appears increasingly unlikely the Bill will be introduced in its current form to commence by 1 July 2025. 

The issues with the introduction of Div 296 are:

Main issues:?

  • Taxation of the ‘growth’ element including unrealised capital gains on a year-by-year basis, and
  • Lack of indexation of the $3 million threshold.

Other issues:

  • Valuation of fund assets
  • Lack of flexibility to withdraw benefits
  • Payment of the tax from the funds which have illiquid assets
  • No notional CGT discount on assets owned by the fund for greater than 12 months,
  • No adjustment to losses carried forward if the member’s adjusted TSB (total
    superannuation balance) falls below the $3 million threshold, and.
  • Effective double tax on capital gains and unrealised capital gains attributable to the
    adjusted TSB

Q: What is the current status of Div 296 and how is it calculated?

A: Division 296 in its current form in the The Treasury Laws Amendment (Better Targeted Superannuation Concessions and Other Measures) Bill 2023 and the Superannuation (Better Targeted Superannuation Concessions) Imposition Bill 2023 calculates the tax in three stages as follows:

– Stage 1

Adjusted Total Superannuation Balance
Adjusted TSB = TSB for the current financial year + lump sum and pension withdrawals for
the year – any contributions for the year

Withdrawals (added back)
• Lump sums
• Income streams
• Spouse contribution splitting
• Family law splits
• Div 293 payments made under a release
authority.

Contributions (deducted)
• Concessional contributions less tax
• Spouse contribution splitting received in
account
• Family law splits received in account
• Transfer of death benefit to beneficiary
• Transfers from reserves

– Stage 2

Proportion of earnings above $3 million

Where:
TSB means the person’s adjusted total superannuation balance for Div 296
purposes

– Stage 3

Calculate Tax Liability

An example of a calculation of the Div 296 liability for a person is included in the slides.

Q: Preparation for Div.296 – Is planning worth it given that it’s unlikely anything will be passed before Christmas?

A: There are no more sitting days of the Parliament this calendar year which means the bills won’t be passed before Christmas 2024. As it seems very unlikely the bills will be debated in the Senate before the next election the legislation may not be passed before the Federal election is announced. If that’s the case then all bills that have not passed into law when the lection is called lapse. The bills are then required to be reintroduced into the House of Representatives and Senate and their reintroduction depends on what the incoming government decides.

Death benefits

Q: What is the timeframe for paying out a death benefit? It covers some practical aspects on death benefit payment complexities.

A: Regulation 6.21 of the SISA requires that death benefits are paid as soon as practicable.
Practicable is not defined in the legislation and has its usual meaning which is, as soon as realistic, possible or feasible.

For these purposes the ATO accepts that payment of a death benefit lump sum or a new death benefit pension within 6 months of the member’s death is reasonable. However, if payment is not possible within that time, because there are issues delaying the payment of the benefit, then a longer period will be accepted if the trustees can show valid reasons why payment has been delayed.

Q: How to practically pay out SDB (superannuation death benefit) when SMSF investments include many unlisted investments, If an SDB is paid outside the 6 months mainly due to awaiting tax statements we won’t be claiming ECPI subsequent to the DOD FY. any issues?

A: The ATO accepts as a general rule that death benefits should be paid within 6 months of the member’s death. However, where it is expected that the transfer or realisation of the fund’s investments may take longer than that it is up to the trustee to provide reasons for the delay in payment of the death benefit.

As a general rule waiting for tax statements relating to the investment would fall into this category.

TPD payout from super fund
Total and permanent disability benefits can be paid from the fund as pensions or lump sums depending on the rules of the fund and the member’s choice of the payment.

Pensions
Where a member is under age 60 the taxable component of a TPD pension is taxed at ordinary personal rates but receives a 15% tax offset. From age 60 the pension is tax free. (s 301–40, ITAA97)

Lump sums
Lump sums paid on the total and permanent disability of a member receive concessional tax treatment as the tax-free component is increased by the amount of the benefit that would have been received had the person not become disabled (s 307–145, ITAA97). The increased amount is calculated by using a formula which is based on the total benefit apportioned over the member’s service period and days to retirement from the time they were disabled.

The formula is:
Where: days to retirement is the number of days from when the person stopped being capable of being gainfully employed to his/her last retirement day.

Q: What scope for rectification exists when TRIS max has been exceeded? (Payment made direct to 3rd party for personal expense)?

As a general rule once the TRIS max has been exceeded then it fails to meet the pension standards. The TRIS is considered to have ceased from the commencement of the financial year in which the overpayment occurred. It is not possible for the ATO’s 1/12 th rule to apply to overpayments, that rule only applies only applies on a once only basis to underpayments.

To work out whether a rectification is possible you would need to consider the circumstances which led to the excess being paid. If the payment was made direct to the 3 rd party for a personal expense, and it has been outstanding for a short period then maybe the payment was made in error and the fund could be reimbursed. If the member has any unrestricted non-preserved benefits, then it could be claimed that the amount paid to the third party was really paid from those benefits and the accounting to withdraw the amount from the pension account was made in error and was really the payment of a lump sum from the unpreserved benefits.

Investments

Q: If an investment is in liquidation, can the trustee reduce the value to $1, so as to avoid a qualification?

This is a good question as many accountants have a tendency to place a nominal value on the value of the investment as in their opinion the likelihood of recovery due to liquidation is slim. If the value of $1 placed on the share represents its market value, then it may be accepted for SIS purposes.

However, the ATO says that for CGT purposes the value of the shares is based on the following where:

a shareholder, and a liquidator or an administrator of a company declares in writing that they have reasonable grounds to believe there is no likelihood that shareholders will receive any further distribution for their shares, or  an investor who holds a financial instrument in a company, and the liquidator or administrator of the company makes a declaration in writing that the financial instrument has no value or negligible value.

Q: How often should Trustees undertake a comprehensive commercial property valuation once unrealised gains are to be taxed?

The provisions of regulation 8.02B of the SIS Regulations require that the assets of a superannuation fund are valued at their market value from year to year. This value is to be in accordance with the ATO’s valuation requirements that the valuation is based on objective and supportable data. The valuation of a member’s total superannuation balance for purposes of Division 296 tax uses the market value of the investments which takes into account the increase in the value of the fund’s assets including unrealised capital gains.

Please note that it is unlikely Division 296 tax will become law in the current sittings of the Parliament and its reintroduction into the Parliament may depend on the outcome of the Federal government election to be held in 2025.

Q: How to best gain sufficient appropriate evidence for SMSF investments in unlisted companies and trusts?

The main issue when obtaining appropriate evidence to determine the value of the fund’s investments in unlisted companies or trusts is that accounts may be maintained at cost. Accounts which value the assets of the unlisted company or trust at market value can be difficult, if not impossible, to obtain. Where the value of the fund’s assets cannot be obtained it may be necessary for the auditor to qualify the fund accounts.

It is up to the fund’s trustee to verify that the appropriate valuation of the shares, units or other investments in the unlisted company or trust are at their market value.

Q: Valuation requirements and process for members to purchase a fund asset (property)?

The valuation requirements and process for members to purchase an asset from the fund should be in line with the ATO’s valuation guidelines and the provisions of the SIS Act. For example, if a collectable or personal use asset is being acquired from the fund by a related party then it is necessary under reg 13.18AA(7) of the SIS Regulations to obtain a valuation from an appropriately qualified independent valuer.

Other questions

Q: Does the payment of a fund expense personally by the trustee which is processed as a contribution create a NALE event?

The answer to this question depends on the circumstances. However, in isolation, if the trustee paid the expense and the amount paid was considered to be on an arm’s length basis then it is unlikely a NALE event would have occurred.

Probably the best strategy in these cases is for the fund to reimburse the trustee for the fund expense and a cash contribution made by the contributor to avoid any likelihood of the transaction being treated as a NALE event.

Q: What can be done when individual trustees(ex's) where ex-wife is not cooperating and taking illegal withdrawals?

This is a matter that needs to be sorted out with the particular financial institution to see whether they are prepared to freeze the accounts or investments. What should have been done as part of any family law settlement is that the authority on the fund’s bank accounts and investments require both parties to consent to the payments from the fund or the sale or transfer of assets. Another option could be to have account transactions and investments frozen so that no withdrawals can be made from the accounts. The ATO as regulator of SMSFs can exercise its powers to freeze the fund accounts and investments but this may take longer than is reasonable.

Q: Life Time Complying Pensions – when is it best to move on from this product and is it only the choice to move to a market linked?

A: The answer to this question depends entirely on the circumstances of the particular client and the reasons they wish to move from the life time complying pension to a market linked pension.

Currently, Treasury has published draft regulations [Treasury Laws Amendment (Self- managed superannuation funds—legacy retirement product conversions and reserves) Regulations 2024 (draft regulations)] which, if it becomes law, will allow a member to commute the pension and transfer the commuted amount to the member’s accumulation phase. This is required to take place within 5 years of the legislation becoming law. The commencement date will not be known until the legislation is lodged in the Parliament. In view of the tax concessions available in this draft legislation is may be worthwhile to wait until we see the final legislation.

Q: If a fund invests via a wrap account is it sufficient to rely on their reports if we have an audit report from the wrap provider outlining internal controls? Or should we just utomatically qualify our audit report, I cannot see many trustees keeping their own records to substantiate the transactions in the wrap account, that is the whole point of investing in a wrap account so the trustees do not need to do this.

A: In the case of Investor Directed Portfolio Services (IDPS) (WRAP accounts), it’s necessary for the trustee to obtain an auditor’s report issued in accordance with ASAE 3402. Where data has been transmitted via the use of data feeds, then an ASAE 3402 type 2 Assurance report that relates to the operating effectiveness of the processes and controls is required.

In the absence of the required document, the auditor is restricted in providing an opinion on the accuracy of the reports provided by the IDPS. Because the report in accordance with ASAE 3402 has not been provided to the fund auditor then they would qualify the audit report and lodge an Audit Contravention Report with the ATO. It is up to the trustees to ensure adequate documentation is obtained which support the market value of investments. As the question indicates it may result in many trustees keeping their own records in relation to the wrap account which negates the point of its use.

Q: Any idea if the $1.6M disregarded small fund assets will be indexed to 1.9M to align with transfer balance cap?

A: The Explanatory Memorandum to the Treasury Laws Amendment (Fair and Sustainable Superannuation) Bill 2016 clearly states that an individual’s transfer balance cap will be indexed in line with changes to the Consumer Price Index. However, the $1.6 million amount used for disregarded small fund assets will not be indexed.

Here is an extract from the relevant part of the Explanatory Memorandum: 3.17 An individual's transfer balance cap is $1.6 million for the 2017-18 financial year and is subject to proportional indexation on an annual basis in $100,000 increments in line with the Consumer Price Index (CPI).

10.53 It will not be necessary for a person with an interest in the small fund to be receiving an income stream from that fund. A small fund will be excluded from using the segregated assets method where a member of the fund, with a total superannuation balance that exceeds $1.6 million, is a retirement phase recipient
of an income stream from another superannuation income stream provider. 

Q: You only have 2 goes at paying the benefit….is there flexibility there?? (think this relates to death benefit)

A: The provisions of regulation 6.21 of the SIS Regulations is a compulsory cashing requirement that applies only where a death benefit is payable. The regulation says that ‘a member's benefits in a regulated superannuation fund must be cashed as soon as practicable after the member dies’ for each person to whom benefits are paid as:
• a single lump sum, or
• an interim lump sum and a final lump sum.

Where benefits are paid in other circumstances the legislation does not place restrictions on the number of lump sums that may be paid.

There are a number of situations on the death of a member, where it may be impossible to comply with this requirement. An example would be when a death benefit is paid by the transfer of shares. It is understood that each parcel of shares constitutes a lump sum and may not meet the compulsory lump sum payment requirements of regulation 6.21.

Q: In a scenario where the sole member of a SMSF (Corporate Trustee structure with deceased member and non-dependent adult child as directors) passes away and the death benefits re to be paid out to the deceased's non-dependent adult child (age 60+), I assume we are meant to calculate the PAYG Withholding first before arranging for the death enefits to be paid out i.e. Gross Payment (Deceased member's balance in SMSF) LESS PAYG Withholding = Net Amount to be paid out. However, how would the PAYG Withholding spect of this scenario work if the beneficiary is opting to receive a portion of the death benefits as an in-specie transfer of listed shares ($100k market value) into their personal name?

A: In circumstances where tax is payable to a non-dependant child as a lump sum, PAYG is required to be deducted from the lump sum payable. The amount of tax payable is calculated on the taxable component of the death benefit lump sum.

If the death benefit is made as an in specie transfer of assets the value of the shares transferred in is included in the lump sum and subject to tax on the taxable component. The fund is required to pay PAYG based on the value of the assets transferred in specie and any cash included in the death benefit lump sum.

Q: Any examples of when the super fund holds a large value of cryptocurrency and they have lost the wallet access details upon death of a member? how long could this take?

A: In some cases, this issue may never be solved. However, as the benefit is required to be paid as soon as practicable, locating the wallet may take a long time. Providing the trustees are making reasonable attempts to locate the wallet then it may be regarded as falling within the ‘soon as practicable’ requirement.

Q: Single member fund with property – takes 2 years to sell down all the assets – still ECPI until benefits paid to the estate?

A: Whether the assets and relevant income would come within the fund’s ECPI, depends on the circumstances of the case. There are a number of situations where it could occur, for example:

• where a reversionary pension is paid to a death benefits dependant,
• if a non-reversionary pension was paid to the deceased.

The residual amount of the non-reversionary pension will remain in the fund’s exempt pension assets until the beneficiary makes a decision whether they should receive a death benefit such as a lump sum or death benefit pension. If the death benefit pension has been selected then the assets supporting the death benefit pension will remain as part of the fund’s exempt current pension income.

Information from Graeme Colley and Cloudoffis is general in nature. It does not take into account your objectives, financial situation or needs. Before acting on any information, you should consider the appropriateness of the information provided.

Disclaimer

The information provided here is intended to be general in nature and is not personal financial (or financial product) advice. It does not take into account the objectives, financial situation or needs of you or your client.

Before acting on any information, you should consider the appropriateness of the information provided having regard to the objectives, financial situation and needs of you or your client. In particular, you should seek independent professional advice prior to making any decision based on the information provided in the video or text.
You should consider the appropriateness of this information having regard to the individual situation and seek taxation advice from a registered tax agent before making any decision based on the content of this presentation.
Any examples and calculations within this presentation are provided for illustrative purposes only. They should not be relied on.
Viewing the content provided, is considered as acknowledgement, acceptance and agreement to this Disclaimer and the contents contained within.

How Tax Sorted Transformed Paul Money's Work Paper Processes

Company Overview

Paul Money is an accounting firm with two offices in Collingwood and Greensborough, led by Sarah Molinaro, a senior manager overseeing business services and SMSF clients.

Sarah and her team at Paul Money have embraced Tax Sorted as a vital tool for managing work papers in a consistent and efficient manner. Tax Sorted has streamlined their document management processes, improved collaboration between offices, and provided a user-friendly platform that the entire team can easily adopt.

Challenges Before Implementing Tax Sorted

Before adopting Tax Sorted, Paul Money relied heavily on Excel for preparing workpapers. While functional, Excel had several limitations:

  • Manual Processes: The firm had to double-handle tasks, creating inefficiencies and inconsistencies across the two offices.
  • Clunky Alternatives: Previous attempts to adopt web-based solutions were unsuccessful due to difficult setup, poor user experience, and lack of automation.
  • Document Overload: Files were scattered between Excel and FYI Docs, making document retrieval cumbersome, especially for review processes.

Why Tax Sorted?

The team sought a cloud-based, automated solution to streamline their processes and eliminate the inefficiencies of Excel. Having already used Cloudoffis for SMSF workpapers, they were excited by the prospect of a Cloudoffis solution for their tax team and wanted to bring similar benefits to their business services.

Key Benefits of Implementing Tax Sorted

  1. Consistency and Efficiency: With Tax Sorted, all workpapers are now cloud-based, improving accessibility and collaboration across both offices. This has allowed the firm to create consistent templates and workflows, which reduces the time spent on preparing and reviewing documents.
  2. Streamlined Document Management: Rather than clogging up FYI Docs with numerous files, Tax Sorted allows Paul Money to keep everything in one system, making it easier to retrieve, review, and store documents.
  3. User-Friendly Interface: Sarah highlighted how easy it is for her team, especially new graduates, to use Tax Sorted. Unlike other work paper systems her team had trialed, Tax Sorted was intuitive and quick to set up, allowing the firm to create templates and start using the software immediately.
  4. Automation and Integration: Tax Sorted imports the trial balance, profit and loss, and balance sheet data directly into the work papers. This integration with Xero saves time and reduces errors, as all relevant documents are automatically linked and available in one place.
  5. Potential for Time and Headache Savings: Although still in the early stages of adoption, Sarah believes that Tax Sorted will save significant time and reduce the headaches of managing work papers across two offices. The system’s ability to carry forward documents year-to-year, particularly for permanent files like capital gains schedules, will streamline future work.


Paul-money



Your guide to
Sorted Basic

Sorted Basic empowers accountants to streamline their SMSF audit workflows by collaborating with Cloudoffis auditors using Auditomation. It enables seamless client data imports from leading accounting software and simplifies audit job creation and submission. Accountants can efficiently generate pre-audit letters in bulk, share signed pre-audit
letters, receive signed post-audit reports via Auditomation, respond to job-specific queries, and track audit job statuses in real time—all within the intuitive Sorted Basic portal.

This guide is designed to help you maximise your Sorted Basic experience.

Introduction to Cloudoffis Sorted Basic

A platform that allows accountants to submit funds for audit, manage queries, and track the progress of the fund with a Cloudoffis Auditor:
More info.

Dashboard Settings

Customise your dashboard to show only relevant tabs:
Dashboard Settings.

Create Additional User

This is only a Quickstart guide to get Funds to Audit, after registration of Sorted:
Guide to adding additional users.

Submit a Fund to Auditor

Please follow the steps to submit an audit job to the Auditor:
Submit a Fund to Auditor

Uploading Documents and Sending Fund to Auditor

Documents are transferred from the DMS on your Sorted Connect portal. To send source documents to your auditor, click on “Upload Documents” in the Job Successfully Created screen:
Uploading and sending documents and Sending additional documents.

Resubmit a Fund to Auditor

If there are any changes done in the accounting software after submitting it to Auditor
How to resubmit a fund.

Responding to Audit Queries

If the auditor raises an audit query during their review, the staff member assigned to the audit on the Accounting Portal will receive a notification. The staff member should then log in to their SMSF Sorted account to view the query in full and respond:
How to respond to audit queries.

Sorted Basic Tutorial Video

Video Demonstration – Sorted Basic Portal:
Tutorial video.

Automatically Generated Standard Financial Reports

Reports automatically generated by BGL and submitted to your connected auditor include the following:
– General Ledger
– Investment Income Comparison Report
– Investment Movement Summary Report
– Member Statement
– Operating Statement
– Statement of Financial Position
– Trial Balance

Managing Audit Letters (Pre/Post Audit Letters)

Generate Pre and Post Audit Letters using the templates provided by auditors. Instructions are available here:
Instructions.






The Cloudoffis Bulletin
October Edition

Welcome to the October edition of the Cloudoffis Bulletin.

It seems the Cloudoffis team doesn’t have an off switch, as October was another huge month. Between launching Tax Sorted, hosting intimate customer breakfasts and introducing new Auditomation features, we’re always focused on driving innovation and delivering better solutions for the Tax and SMSF industry.

So grab your coffee, settle in for the read, and don’t forget to register for our ‘Ask Graeme’ webinar below.

Sydney breakfast event: Attracting Tomorrow’s Top SMSF Talent – The Tech Advantage

At our first Cloudoffis event of the year, SMSF industry leaders gathered to tackle a pressing challenge: attracting new talent to the accounting profession, especially in SMSF auditing. With over half of SMSF auditors set to retire in the next 5-10 years, discussions quickly moved into solution mode.

A big thank you to Graeme Colley, Marjon Muizer, and Jacob Kewley for leading such an inspiring discussion on the future of SMSF firms across all tier sizes. The energy in the room was incredible, with peers sharing ideas, insights, and support.

Don’t miss out on similar events across our capital cities next year! In the meantime, check out Graeme’s reflections on our Sydney event.

Read more

Register for our upcoming ‘Ask Graeme’ webinar

Last month, we announced our partnership with Graeme Colley, and the feedback has been overwhelmingly positive due to Graeme’s influence on many SMSF careers. That’s why we’re pleased to invite you to a Q&A session with Graeme, where he’ll be available to answer your burning SMSF questions.

When: Wednesday 4th December
Time: 10-10.45am AEDT

Register today

Customer spotlight

SMSF Auditomation: New ‘Organise Documents’ features

We recently released enhancements to the organise documents features, streamlining document management and saving you up to 30 minutes admin time across each workpaper. Enjoy:

  • Easy document switching: Move between documents seamlessly without closing and reopening them, reducing unnecessary steps.
  • Direct tagging in DMS: Tag documents directly from the Document Management System (DMS) without navigating to financial line items.
  • Document filters & icons: Filter documents into categories (Unsorted, Tagged, Permanent) and use icons to quickly identify document types.
  • Efficient tagging & multiple bookmarks: Tag documents more efficiently and add multiple bookmarks for various items in one go.
  • Checklist & financials integration: View multiple line items and checklists within an open document, improving clarity and workflow efficiency.

Access our step-by-step guide and demo video to help you get started.

Top Tip:
New features and updates can sometimes lead to unexpected behaviour, yet clearing cache and cookies can to get back on track in no time. View our how-to guide.

Tax Sorted is now live!

We’re excited to showcase the latest addition to the Cloudoffis family: Tax Sorted.

The past few weeks have been exciting, revealing to Tax Accountants across Australia how Tax Sorted is able to turn routine tasks into valuable time spent with clients.

With features such as our automated excel integration, one-click document imports from Xero, a secure platform with access levels that align with Xero and even the option to customise your Tax Sorted portal to a colour that suits your mood, Tax Sorted has truly impressed our clients with its capabilities and vision.

There’s even more to explore, so get your tax team to book a demo today.

Book a demo Find out more

Attracting Tomorrow's Top SMSF Talent: The Tech Advantage

Co-Authored with Graeme Colley

In a recent panel held by Cloudoffis, Graeme Colley, Marjon Muizer, and Jacob Kewley discussed critical trends shaping the SMSF audit industry. Top of mind for the panelists and attendees is the shrinking auditor workforce, the role of technology in driving industry evolution, and how to equip the next generation with the essential skills for success. Read on for more insights on these topics.

The difficulties in attracting staff to the accounting profession and particularly auditing SMSFs is concerning. More than half the registered SMSF auditors are over 60 years old and expected to retire in the next 5 to 10 years. We continue to see sustained and significant increases in the number of SMSFs being established. Both of these factors are expected to have far-reaching impacts on the industry.

The regulators indicate that around 2/3rds of SMSF auditors each complete no more than 50 fund audits annually with most auditing less than 5 funds. At the top end, around 10% of auditors each undertake more than 250 fund audits which is about 70% of all the funds being audited. The trend is that there is a decline in the total number of SMSF auditors and a move towards a greater number of funds being audited by the top end. Who is going to tackle the growing number of SMSF funds when the number of industry specialists is declining?

 

The opportunity

The challenge facing the auditing and accounting professions is attracting talent who are willing to learn the essential skills in operating and developing an SMSF audit business. These include understanding the technical issues, compliance and adapting to changes in technology.  Whether there are sufficient newly qualified accountants interested in auditing SMSFs who are willing to pursue further study to become registered may be the hurdle. Current audit education on SMSFs is limited.

Anyone who has a long-term view in shaping the future of the industry should be preparing for the expected changes in demographics and the skills required to grow a successful SMSF audit business.

Cloudoffis are well positioned to help auditors address these challenges by offering solutions that tackle both the talent attraction issue and the evolving technological demands of the profession.

By automating time-consuming tasks, Cloudoffis’ practice tools enhance efficiency and appeal to younger auditors, enabling new employees to quickly adopt processes, integrate, and start adding commercial value to the business. Technology simplifies onboarding and allows staff to spend less time on administrative duties and more on revenue-generating activities.

Additionally, by providing tools that simplify compliance and technical issues, Cloudoffis reduces the complexity of audits, allowing firms to manage more funds with fewer resources.

At the other end of the business journey, for retiring business owners, embracing technology before selling their practice can significantly boost its appeal and value. Adopting software like Cloudoffis not only makes practices more attractive to younger accountants and auditors, who are generally more comfortable with technology, but also prepares businesses for future regulatory changes, making them a more secure investment for potential buyers.

A tech-savvy practice also streamlines the transition of ownership, making acquisitions smoother and reducing post-purchase problems. New owners will appreciate not having to overhaul outdated systems, allowing them to focus on growth and innovation. By integrating modern technology, retiring auditors can enhance their practice’s marketability and ensure a seamless handover.

In a rapidly changing landscape, adopting technology like Cloudoffis empowers both new auditors and those nearing retirement to thrive, securing the future of their practices and attracting the next generation of talent.

 

 

The Cloudoffis Bulletin-
September Edition

The Cloudoffis team has been delivering demos for eager tax teams across Australia, who have long been awaiting for a Cloudoffis solution for tax workpapers. With the launch of Tax Sorted just days away, we’re excited to expand our services beyond SMSF, so be sure to share the news with your tax team!

This month, we’re shining a spotlight on our SMSF Accountants, diving into our Sorted Lite and Class integration as we reflect on another fantastic Class Ignite event and the opportunity to reconnect with so many of our customers. We’re also featuring our SMSF Sorted Pro customer, Emily Cooper from SMSF Australia, who reduced her firm’s audit file reviews by 50% and grew 100% year on year supported by Cloudoffis.

We’re pleased to welcome two new members to our team: Graeme Colley, a man who needs no introduction, joins us as an Independent Industry Advisor, and Emma Crisp, who comes on board from Xero as our Senior Marketing Manager. So, grab your cuppa and settle in, there’s plenty to explore this month.


Graeme Colley,
Independent Industry Advisor
Cloudoffis

Emma Crisp,
Senior Marketing Manager
Cloudoffis


Introducing Tax Sorted workpapers:
we’re expanding beyond SMSF!

We’re thrilled to announce Tax Sorted, the latest member of the Cloudoffis family, is going live next week!

Tax Sorted empowers tax accountants to streamline their processes with automated workpaper creation, allowing team members to produce more accurate tax workpapers for businesses and individuals, faster than ever before.

Wondering why we’re branching out beyond SMSF? Keep reading to find out!
Find out more about Tax Sorted

Class Ignite 2024

A big thanks to our partners at Class for hosting us, Class Ignite was a fantastic industry event, uniting the SMSF accounting community to discuss trends, opportunities, and technology.

This year, our Cloudoffis theme was “Enjoy More Coffee Time with Class and Cloudoffis.” We gave away nearly 100 Cloudoffis coffee cups, and three lucky attendees won brand new DeLonghi coffee machines!

Wondering why we’re branching out beyond SMSF?

These events provide an opportunity to connect with our customers and ensure that every team is maximising the benefits of our free SMSF Sorted Lite integration with Class.

A special thanks to Leanne for visiting our stand and sharing her insights on how Sorted Pro has helped her grow her new practice, SMSF Co-Pilot. Check her feedback below:
Play Video


Get started with Sorted Lite

If you’re using Sorted Lite or looking to get started, be sure to jump onto our website and download our easy to navigate user guide.

$500 referral bonus SMSF Sorted Lite accountants

Did you know that as an SMSF Sorted Lite accountant, you can earn a $500 referral bonus when you refer your auditor to use Auditomation?

With your auditor on Auditomation, not only will you gain more control over every fund you manage, but you’ll also be able to automate your workpapers and submit audit files to your auditor with just one click. And with both of you collaborating on Cloudoffis, you’re guaranteed to speed up the turnaround time of funds, as auditors will receive more structured data to work on. You’ll both benefit from easier collaboration with improved query management tools.
Refer Now

How SMSF Australia Slashed Audit File Reviews by 50% and grew 100% year on year supported by Cloudoffis

In the fast-paced world of Self Managed Super Funds, efficiency isn’t just a buzzword; it’s a critical factor for success. For SMSF Australia, the journey to greater efficiency continued with the adoption of Cloudoffis, a solution that transformed their audit file review process. Here’s how they achieved these remarkable results with Cloudoffis as their wingman.
Read the full story


Cloudoffis Tours Tasmania

This month, our team hit the road and toured Tasmania, engaging with both new and long time customers to showcase our latest innovations, across Sorted Pro, Auditomation, and Tax Sorted – our new Tax Workpaper solution launching next week. A huge thank you to Michael Meredith of Bentley’s Tasmania for hosting us and facilitating so many engaging conversations in the region.

We’re always on the move, so if you’d like to meet face-to-face with our team, don’t hesitate to reach out. We love visiting both existing and potential clients to help them get the most out of their Cloudoffis experience.
Book a time

Product updates

Import & Re-import Flow in Auditomation & Sorted Pro

We are thrilled to announce a revamped import & re-import flow for both Sorted and Auditomation! 🎉 Experience the new, efficient workflow today.

What’s New?

  • Instant Access: The moment you import financial data, you can jump straight to the job dashboard. No more waiting around!
  • Improved Efficiency: Financial data is accessible immediately while other data like observations, reports, and documents load in the background.
  • Enhanced Performance: With backend optimisations, system performance is significantly boosted, ensuring smoother execution and better resource management.
  • Streamlined Processes: These enhancements will make your existing processes more efficient, saving you valuable time.

BGL Workpaper Doc

We’re excited to bring Auditomation customers a major time-saving enhancement: Auto Availability of BGL Workpaper Docs! 🚀

Previously, you had to manually convert each BGL Workpaper document to a Cloudoffis-supported format to use our bookmarking and search features. This was time-consuming, especially with a large number of documents.

The Solution? BGL Workpaper documents will now be automatically converted to the Cloudoffis-supported format. No more manual conversions needed!





How SMSF Australia doubled growth with Cloudoffis.

In the fast-paced world of Self Managed Super Funds, efficiency isn’t just a buzzword; it’s a critical factor for success. For SMSF Australia, the journey to greater efficiency continued with the adoption of Cloudoffis, a solution that transformed their audit file review process. Here’s how they achieved these remarkable results with Cloudoffis as their wingman.  

emily cooper-qoute


Life before Cloudoffis

Before Cloudoffis, SMSF Australia’s accounting team had a far more manual process to review files and create workpapers which was a limiting factor to their exponential growth. The main issues included:  

  • Sorting and reviewing documents manually.  
  • Inefficient workflows due to separate handling of financials and source documents.
  • Significant time spent collating and verifying information.  

Although the team wasn’t actively searching for a solution, they recognised the need to streamline their processes to improve efficiency and accuracy.  

Introducing Cloudoffs

SMSF Australia discovered Cloudoffis through a trial offered by Class, and it quickly became clear that the new system would enhance their workflow. The key benefits of Cloudoffis included:  

  • Combining review and collation of audit files into one streamlined process.
  • Automatic recognition of figures and matching with source documents, through Cloudoffis’ OCR capabilities.
  • An improved three-stage review system including an initial review by processors, a compliance review, and a final review before the auditor commences work.

 

A worthwhile investment

SMSF Australia enjoyed significant results, including a 50% reduction in audit file review time and a 100% increase in overall productivity across the team. 

  • Time Savings: File reviews, once taking 2-3 hours, have been streamlined to approximately 1.5 hours per file marking a 50% reduction. 
  • Increased Productivity: The firm has more than doubled its output allowing them to further scale their business hitting their 100% growth targets year on year. 
  • Cost Efficiency: Improved operational efficiency has not only enhanced profit margins but has also enabled SMSF Australia to maintain competitive pricing while delivering industry leading quality services, strengthening their competitive edge in the market. 

SMSF Australia’s favourite Cloudoffis features

We asked Emily what Cloudoffis features her team rely most on 

  • The integrated review process simplifies the review and collation of audit files, reducing procedural steps. 
  • The error detection feature facilitates easy identification of discrepancies and missing documents. 
  • Cloudoffis’ workflow management supports a thorough three-stage review process for comprehensive checks. 

 

Your guide to Sorted Lite

Sorted Lite, powered by Cloudoffis, is a free workpaper solution that integrates seamlessly with Class Super to enhance your accounting workflow. It simplifies document management, workpaper preparation, data submission for audits, tracking audit progress, and streamlines collaboration with auditors through its query module. This guide is designed to ensure Sorted Lite users get the most out of their experience.

How to activate Sorted Lite in Class

You can activate Sorted Lite by following the steps outlined here:
How to Activate Sorted Lite.

Audit console in Class

The Audit Console page allows Class users to efficiently view all managed funds, track document uploads, workpapers, audit submissions, and manage open queries. More details can be found here:
Audit Console in Class.

Connect your auditor

To connect with your auditor in SMSF Sorted Lite, follow these steps:
How to Connect to an Auditor.

Submitting & re-submitting to auditor & uploading documents

Instructions on how to submit a job to your auditor are available here:
Submitting & Re-submitting an Audit

Before submitting a job for audit ensure that you upload documents. Detailed instructions are available here:
Uploading Document.

After uploading documents ensure that the OCR process has been completed before hitting the Submit to Auditor button (the OCR icon will appear as a circle in the middle of the screen at the top to show that it is still working)

If uploading documents after initial submission of audit job remember to
– Go to DMS, upload documents
– Select the unsorted folder
– Click on documents you wish to submit and- Share to auditor

Check the audit status of the fund submitted to the auditor

You can manage and review the status of submitted funds here:
Audit Stages in SMSF Sorted Lite

Manage open queries

For managing open queries, refer to:
Managing Open Queries in SMSF Sorted Lite.

Sorted Lite tutorial video

A tutorial video on Sorted Lite is available here:
Sorted Lite Tutorial Video.

Bookmarking supporting documents in Class via trial balance for internal reviewing process

Instructions on preparing workpapers and bookmarking documents are provided here:
Preparing Workpapers.

Financial reports generated from Class and automatically included in your submission to your Cloudoffis Auditor

These include:
– Annual Return – SMSF
– Depreciation Worksheets
– General Ledger
– Investment Income Comparison Report
– Investment Income Summary Report
– Member Statement
– Notes to the Financial Statements
– Operating Statements
– Realised Capital Gains Report
– Statement of Financial Position
– Trial Balance

Managing audit letters (Pre/Post audit letters)

Generate pre and post audit letters using the templates provided by auditors. Instructions are available here:
Auditor Templates & Audit Letters




The Cloudoffis Bulletin:
August Edition

Welcome to this month’s Cloudoffis Bulletin!

As we transition into the first quarter of the year, the momentum is building, and so are our updates. We’ve packed this edition with exciting news, new product launches and valuable insights to keep you ahead of the curve.

So, sit back, relax, and dive into all the latest from the Cloudoffis team!

Industry highlights

The SMSF Association Technical Day

The Cloudoffis team was thrilled to participate in the SMSF Association’s Technical Day on 24-25 July at the Hyatt Regency Sydney. The event featured continued discussions around policies affecting the industry including the proposed Division 296 Tax.

Dr. Irene Guiamatsia shared compelling trends, highlighting the growing adoption of technology among SMSF specialists. She also noted that new trustees are increasingly influenced by internet research and word-of-mouth recommendations.

At Cloudoffis, we’re seeing the impact of these trends first hand as leading SMSF businesses are looking to Cloudoffis to support with better operational efficiencies, compliance support and protecting their clients data for their SMSF practices.

Get in touch today

Ensuring a seamless transition to Cloudoffis

Over 20% of SMSF funds are already audited using SMSF Auditomation by Cloudoffis, and that number keeps rising every month.

At Cloudoffis, we understand that managing process changes and upskilling your team on new systems can feel daunting, but it doesn’t have to be. Our dedicated onboarding program ensures a seamless transition, so you and your clients can start benefiting from better efficiency, data security and compliance support sooner.

Learn More


BGL Regtech Sydney

We had an incredible time at the BGL Regtech event in Sydney!

A big thank you to everyone who visited our booth – it was fantastic to connect with so many passionate professionals.

We showcased our latest features in SMSF Auditomation and SMSF Sorted, and introduced our newest product, Tax Sorted. The excitement and feedback we received were truly inspiring!

 

Graeme Colley

We extend a heartfelt thank you to Graeme Colley, Ambassador to The Auditors Institute, for partnering with Cloudoffis to review our inbuilt checklists.

His expertise ensures that Auditomation continues to support our customers in maintaining compliance.



Product updates

ISO 27001 Certification

At Cloudoffis, safeguarding your data is our top priority. We are proud to announce that we have again achieved ISO 27001 certification, the internationally recognised standard for information security management systems (ISMS).

This important certification demonstrates Cloudoffis’ commitment to continual improvement, development, and protection of information and sensitive data by implementing appropriate risk assessments, appropriate policies and controls.

Read more about our data security policy



Introducing Tax Sorted

We’re excited to invite our accounting community to join the waitlist for the upcoming product launch of Tax Sorted, a new tax workpaper solution by Cloudoffis.

Tax Sorted empowers accountants to prepare and submit tax returns with greater confidence and efficiency. By streamlining workpaper preparation and securely importing and organising your clients’ financial data, it allows you to effortlessly cross-check for final approval in a fraction of the time.

To learn more, book a demo or join our waitlist for the October launch, please visit our website

Join our Waitlist


Innovation is in our DNA

As Australia’s leading independent Software-as-a-Service provider dedicated to the SMSF industry, we bring over 8 years of unmatched experience. As pioneers, we consistently set the standard for innovation.

Customer feedback drives every feature we deliver. From enhanced integrations to intuitive platform experiences, continuous improvement is woven into our DNA, ensuring your ongoing success.

In case you missed our EOFY product wrap, click here to see what we’ve been busy working on.


Unlock more new features this financial year

As we kick start the new financial year, we’re excited to share the latest features we’ve packed into Cloudoffis. These updates are designed to ensure you enter FY25 with enhanced efficiency across your practice and improved communication and transparency between accountants and auditors.

We’ve been busy, so grab yourself a coffee and get into the updates!


Customer spotlight:

The Compliance Advantage for Superannuation Audit Services

Superannuation Audit Services, led by Denise Surjenko and Daniel Surjenko, has been a key player in this field for over 25 years. Based in Melbourne, Victoria, their award-winning firm has built a reputation for providing swift, independent auditing services with a personalised touch.

However, even the most established firms face challenges. For Superannuation Audit Services, reliance on traditional methods like Excel and hard copy documents created a bottleneck in their operations. The process was not only time-consuming but also prone to errors, impacting their ability to deliver the fast and accurate service their clients relied on. Enter Cloudoffis.

Read the full case study here.

Inside Cloudoffis

The Aussie team was thrilled to welcome our founders, Viral and Manish, to the Sydney office this month. Their visit included meetings with both existing and new clients and our partners in the industry.

Importantly, we took the opportunity to come together as a team to discuss our plans for the upcoming year, including the launch of Tax Sorted, our new Tax Workpaper solution, and how our products and services will continue to evolve to support the SMSF industry into FY25.

Rest assured that it’s going to be another big year ahead for Cloudoffis!